Health & Safety
Overall Health Requirements
All pets visiting The Dog Shop must be in good health. For the protection of other dogs in the shop, any pet with a communicable condition will not be allowed to stay.
Dogs adopted from shelters need 30 days in-home prior to admittance to our facility.
Dogs who have been ill with a communicable condition within the prior 10 days will require a veterinarian’s certification of health prior to being re-admitted to the facility.
Female dogs may not be in heat during their visit, or during obedience training programs.
Medications required during your dog's lodging are limited to oral and topical applications only, dispensed no more than three times per day. Dogs requiring multiple medications may be subject to an additional processing fee.
Dogs must be on an effective flea control program; if fleas are found at check-in a mandatory flea bath will be given (prices start at $28).
Our policy is designed to protect the health of all dogs in our shop. Our vaccination policy has been created to meet Houston kennel license requirements and Texas state law.
We verify Rabies every 3 years for pets 1+ years. We additionally require immunity/resistance against core diseases and Bordetella. We require evidence from your veterinarian of your dog's current vaccination status and send reminders for Rabies, DHLPP and Bordetella.
We DO defer to each dog’s owner/veterinarian team regarding existing immunity status and recommended vaccination protocol for each dog. If your veterinarian has advised against certain vaccination protocols for your dog, and for owners with special circumstances, we will not require those vaccinations. In these circumstances we will accept your veterinarian’s letter and your release of liability in the event your dog contracts disease.
Daycare Dog Social Skills & Attendance Requirements
All dogs attending daycare must be spayed or neutered by 6 months of age. Inappropriate dog behavior can result in termination of daycare or sleepover privileges. We will discuss all situations and concerns candidly with you and recommend training or behavior rehabilitative options that may remedy any undesirable behavior. For everyone’s safety dogs need to play at least once per month to retain daycare and overnight social skills and privileges. We reserve the right to re-test any dog we deem necessary if we have not seen them in 3 months or more.
Toys & Beds, Etc.
For your convenience we offer basic bedding in our suites and optional furnishings may be requested in advance. We realize that your dog may prefer some items from home during their stay. We cannot be held responsible for the condition of any item brought to the shop upon its return. We also ask that you limit items to only one or two favorite toys, one bed, blanket, and/or crate. We also appreciate having items that can be washed easily, in the event items become soiled during the stay. Due to our group environment in the dog shop, only toys and beds provided by The Dog Shop are allowed in daycare and sleepover areas Collars and leashes are left and stored by us at your own risk (we are not responsible in the event of loss or damage).
To ensure the safety and security of all clients, our dogs, employees and our business, we reserve the right to decline service to any individual or pet for any reason. Please help us ensure that The Dog Shop is a safe hang-out for your furry friend.